At Wine Cellar HQ, we are not only your wine refrigeration specialists, but we pride ourselves in offering the highest quality products at the absolute best prices.
Let us know if you did not receive the lowest price!
We’ve decided to offer this because we’d like all of our customers to be absolutely confident that they’re getting the best value for their needs.
In order to make a claim for the price guarantee, send us an email with a link to the particular product with a lower price, either on a competitors website or on ours.
Please do this within six months of your order date.
There are a few limitations to our 100% price guarantee:
- The item must be purchased from Wine Cellar HQ before you are eligible to request credit
- Any promotions/rebates are not eligible (i.e buy one get one free etc.)
- The item must be in stock on the link you send us
- Any lower price product must be from an online only retailer
- The product cannot be from an auction website or discounter store (Overstock.com, etc.)
- The product must be from a retailer who is an authorized retailer for that product
- The item price, taxes, and shipping charges are taken into account
- The competitor price must adhere to the manufacturer/supplier MAP pricing structures.
Should you have any questions, please don’t hesitate to reach out.