DOOR TO DOOR DELIVERY
With Door-to-Door Delivery, the delivery person(s) leaves your item at the first enclosure (front door, porch, basement, garage).
You will be notified by phone of the delivery date and time. Delivery is by appointment, and you will be called to arrange a day typically within 24-72 hours prior to delivery. The charge for this service is separate from standard delivery charges. Additionally, delivery past the first enclosure and/or up or down stairs inside your home are not included, that would be considered White Glove Delivery. If you´d like to arrange a Saturday delivery, schedule a specific delivery date, feel free to let the freight company know when we have them reach out to you.
WHITE GLOVE DELIVERY
Some wine coolers, wine cellars and other heavy items are often too big for our customers to simply bring it into their home and install them. That's why we give you the option of having FREE White Glove Delivery service on select products.
The Service Fee typically costs $250 but can easily run up to $800 for bigger items + Standard Delivery Charges
With this service, we do the following:
- Setting up the unit
- Unpacking the unit
- Operational inspection, making sure all components are level and making sure unit is functional and ready for operational use.
- Disposing of any loose packaging materials